Medical Insurance
Website: http://www.healthpartners.com
Contact: Customer Service
Phone Number: (800) 883-2177
It is important that you understand your coverage and know how to find providers that are in your network to ensure you get the best care possible and avoid unnecessary expenses. The tools and resources on this page will help you gain a better understanding of your medical benefit and what services you have available to you.
Tools Offered to You Through HealthPartners
HealthPartners offers these tools to help save your time, money and stress. You can also use some to maintain your health.
Care Management Tools
HealthPartners Decision Support
Member Services
For questions about coverage, claims or account balances, finding a doctor in your network or health plan services.
CareLine
For questions about whether or not you should see a doctor, home treatment options or medications you are taking, nurses are available 24/7, 365 days a year.
Nurse Navigators
For questions about coverage, claims or account balances, finding a doctor in your network or health plan services.
Pharmacy Navigators
For questions about your medicines, pharmacy benefits or finding an in-network pharmacy.
Online Decision Points
Smart Decision: Know Your Options
Resources that consider your personal values to help make medical decisions.
BabyLine
For questions about your pregnancy, contractions your are having or your new baby.
Behavioral Health Navigators
For help finding a mental or chemical healthcare professional in your network or your behavioral health benefits.
Healthcare Cost and Quality
Cost and quality ratings for primary care, specialists and hospitals.
Low Cost Medicine
Tool to compare medicine costs at different pharmacies.
Full Listing of Decision Support Resources
healthpartners.com/decisionsupport
Resources to make confident decisions
Ease the Stress of Complex Medical Issues
If you’re dealing with catastrophic medical or mental health condition, HealthPartner’s offers personalized support to help.
Complex Case Management offers a holistic approach to help by focusing on treating your medical conditions, along with your health goals and the social or psychological challenges you’re facing.
It is completely free and confidential. Click here for more information or to request to have a nurse contact you, or call 800-871-9243 Monday through Friday from 8AM to 5PM.
Health Advocacy Support
Navigating healthcare can be difficult. We’re here to help.
Case Management Nurse Support
healthpartners.com/careadvocate
Ensures the right care and support for any complex condition
Disease Management Nurse Support
healthpartners.com/nursesupport
Ensures the right care and support for chronic conditions like asthma, COPD, diabetes, and pregnancy
Medication Therapy Management
Ensures drug safety and effectiveness for members taking multiple medicines
Resilience and Well-Being
Support through education and self-empowerment
Health Assessment
Take the 10-minute online questionnaire to learn about your current health, set goals, and get recommendations on how you can improve
Well-Being Activity
Complete an activity or work with a health coach on health topics that interest you
Personal Health
Education and encouragement to live the best life
Frequent Fitness
healthpartners.com/frequentfitness
Work out 12 times a month at select fitness centers and receive up to $40 off your fitness club membership dues for two adults ($20 per person)
Healthy Discounts Program
Discounts through retailers just for being a HealthPartners member
Interactive Health Tools and Trackers
General health tools and symptom checker
Play an Active Role in Managing Your Health
Disease management programs can give you personalized support to help ensure you’re feeling as good as possible.
If you would like to receive information about HealthPartners Care Management services, click here, or call (800) 871-9243.
- Alcohol Use Disorder
- COPD or CAD
- Heart Failure
- Asthma
- Depression
- Low Back Pain
- Cancer
- Diabetes
- Pregnancy
Manage your prescriptions and their cost
Medication Therapy Management helps you to do this, and improve your health using guidance from a pharmacist.
For more information, call (800) 233-9645.